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Can't find what you are looking for?
Report a missed collection
Collection details
User details
First name
Last name
email
Search address
Property address
UPRN
Property Street
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Date collection due
Collection type(s) missed
Missed mixed recycling
Missed rubbish
Missed food waste
Missed clothes, shoes, textiles, small electrical items or batteries
To report a missed garden waste collection please visit
www.greenwasteclub.co.uk
Do you still wish to report a missed collection
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No
Collection details
Was your waste presented at the edge of your property?
Yes
No
Was your waste left where it is usually collected from?
Yes
No
Are you registered as an assisted collection?
Yes
No
For waste to be collected it needs to be presented at the edge of your property by 6am on collection day
Please ensure it is made available for collection on [[CollectionDay]]
Was your waste available for collection from 6am on your collection day?
Yes
No
For waste to be collected it needs to be presented at the edge of your property by 6am on collection day
Please ensure it is made available for collection on [[CollectionDay]]
Additional information
The crew returning to collect your waste may not be the normal crew. Please clearly explain where your waste has been left for collection and what it is in e.g. sacks, wheeled bin, etc. If the waste is behind a gate please advise if the gate is to the left or right hand side of the property when viewed from the road
Please upload any photos or other evidence that you think could help us resolve this issue
Your information
We may need to contact you regarding your missed collection, please provide the following details to make this possible
First name
Last name
E-mail
Phone number
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