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Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Strictly Necessary Cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website e.g. logging in etc.

Cookies:
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Performance Cookies

These cookies allow us to monitor traffic to our website so we can improve the performance and content of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited or how you navigated around our website.

Cookies:
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Functional Cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we are not utilizing these types of cookies on our site.

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Complaints, Comments or Compliments

We do not consider the following to be a complaint:

• A request for a service, for example noise nuisance, removal of flytipping, or a missed recycling or waste collection. You can request a service by calling us or report it online.
• A request for information or an explanation of council or government policy.
• Where there is a disagreement with the result of a process which has its own appeal process, for example planning decisions, benefit decisions and parking fines.

You can find more details about our approach to complaints in our Complaints Policy.
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Complaint form

Comment form

Compliment form

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Comment details

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Compliment details

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Please give details of the actions taken so far, why your are dissatisfied with the way your complaint is being dealt with and what you would like to see happen.

If you have any documents/photos to support your complaint, please upload them here.

If you have any documents/photos related to your commentt, please upload them here.

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Protecting your data

We know how important keeping your personal data secure and safe is. It's very important to us too We only collect and keep personal information about you so we can provide the services you need to help us keep details about those services and our contact with you. We will only share your personal data to help us provide services. View our privacy notice.